Privacy Policy

WillPower Electrical (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or contact us.
By using this website, you agree to the practices outlined in this Privacy Policy.

Information We Collect
We may collect personal information that you voluntarily provide to us, including:
-Name
-Phone number
-Email address
-Property address
-Details about your project or enquiry
-Any other information you choose to provide through our contact forms, emails, or phone calls.
-We may also automatically collect certain non-personal information when you use our website, including:
-IP address
-Browser type and device information
-Pages visited
-Time spent on the website
-Referral source
-Website usage data collected through analytics tools.

How We Use Your Information
We use your information to:
-Respond to your enquiries.
-Provide quotations and project consultations.
-Deliver our carpentry and building services.
-Communicate throughout your project.
-Improve our website and customer experience.
-Monitor website performance and marketing campaigns.
-Comply with legal obligations.

Google Analytics & Advertising
Our website may use Google Analytics and other tracking technologies to better understand how visitors use our website.
We may also use Google Ads conversion tracking and remarketing features to measure advertising performance and improve our marketing.
These tools may collect information such as:
-Pages visited
-Time spent on the website
-Device information
-Anonymous browsing behaviour
-This information does not personally identify you.
You can learn more about Google’s privacy practices through Google’s Privacy Policy.

Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us:
-Understand website traffic
-Improve website functionality
-Measure advertising performance
-Remember certain preferences
-You can disable cookies through your browser settings; however, some parts of the website may not function as intended.

Contact Forms
When you submit an enquiry through our website, the information you provide is used solely to respond to your enquiry, provide quotations, or discuss your project. We do not sell or rent your personal information to third parties.

Third-Party Services
Our website may use trusted third-party providers including:
-Google Analytics
-Google Ads
-Google Maps
-Website hosting providers
-Email service providers
These providers may process information only as required to deliver their services.

Data Security
We take reasonable steps to protect your personal information from misuse, interference, unauthorised access, modification, or disclosure.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

Access to Your Information
You may request access to the personal information we hold about you or request corrections if you believe it is inaccurate.
To do so, please contact us using the details below.

External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business or legal requirements.
Any updates will be published on this page.

Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
WillPower Electrical
Website: https://quote.willpowerelectrical.au/